FAQ

OpsAxis provides operational support for real estate agents and teams, including transaction management, listing launch support, social media management and hourly retainer support. Services are designed to help bring more structure, organization, and consistency to your operations and systems.

Absolutely. OpsAxis is designed to be flexible. Whether you need ongoing support, project-based help, or assistance in a specific area of your business, services can be tailored to fit your workflow and goals.

OpsAxis primarily works with real estate agents and teams who need reliable support with their operations and systems. Whether you’re new to the business or growing and scaling, services are designed to meet you where you are.

The best way to get started is by scheduling a consultation. During this one-on-one conversation, we’ll discuss your business, identify where you need support, and determine which services are the best fit for you.

Yes. A service agreement is required before getting started, and it will be based on the specific services you are requesting so expectations, scope of work, and terms are clearly outlined from the start.

Once your consultation is complete and your service agreement is finalized, services can typically begin within a reasonable timeframe based on availability and the type of support requested.

Pricing depends on the type of service you choose. Hourly retainer support is billed based on time, while other services may have flat-rate pricing. All pricing and details will be clearly outlined during your consultation before moving forward.

Communication is clear, consistent, and based on what works best for the working relationship. This may include email, phone, text, or other agreed-upon methods to help keep everything organized and on track.

OpsAxis operates Monday through Friday, 9:00 AM–5:00 PM CST. Availability outside of these hours may be limited and is not guaranteed.

Most standard requests are completed within 1 business day whenever possible. Larger projects, more detailed tasks, or requests requiring additional coordination may require more time.

Rush or same-day requests may be available depending on current capacity and the nature of the request. Availability for urgent support is not guaranteed and will be handled on a case-by-case basis.

OpsAxis is run by a licensed Missouri REALTOR® with real industry experience, which means you’re working with someone who understands the day-to-day realities of your business. The focus is on providing dependable, detail-oriented, and professional support that helps your business run more smoothly.

When you work with OpsAxis, you work directly with Jeanetta Roberts, the owner and operator of the business. That means direct communication, personalized support, and a higher level of care for the details that matter.